Tim Hortons is a Canadian-based Restaurant chain which is spread across Canada. It is well-known for its coffee and donuts. Recently, Malware has attacked the Panasonic Cash Registers, which the chain uses for their payment and resulting in shutting down of almost all its stores in Canada.
In the interview with The Globe and Mail, the company has told that the malware has attacked their payment systems, not more than 100 locations. These may be partially correct because according to the source close to this matter has talked to HuffPost Canada that 1000 Tim Hortons locations have been affected, adding to around all the areas of Canadian locations. Some of the areas were forced to close, whereas, some have to close down their services overnight.
But there is very less specific information about the malware, although it seems to have made to hit the cash register, to make them unless. RBI is the operator and GWFNA are the franchise owners of Tim Hortons.
Now, the news is coming that the Great White North Franchise Association (GWFNA) is planning to fire Restaurant Brands International. GWFNA wants to reclaim the revenue and the damages happened to the body due to loss of confidence in the band. RBI, on the other hand, has issued the statement stating no financial information was lost.
GWFNA in a recent interview with Himelfarb Proszanski, the law firm has said that the business got interrupted, that includes unable to use some nor all the cash as registered and from the business point of view, it is causing the partial and complete closing of the stores, they are paying the employees for not working, lost in sales and spoil in products.
GWFNA further called upon this incident as “failure” and continued that this was not the first time, they were attacked. Before there was an incident where the founder’s children owned by a pair of the franchise, has redeemed the minimum wages by deducting the employee’s pay breaks and asking them to pay a more share towards the founder’s profit.
When talking about this kind of situation, many things need to be considered. In the Equifax breach, if the lax security is applied then RBI and Tim Hortons, may get into trouble. One of the less possible reason may be no sensitive data was ignored. Or if Tim Hortons has failed to update or ignored the warnings on their device, then the fault may come entirely on Tim Hortons.
However, as per the situation, it seems that Tim Horton reputation is in a huge danger. Many other big brands had also made with the same fate, who encounter with the same incident. Tim Hortons‘s chain should take- charge in tighting the cyber-defenses to avoid future mishappens.